Technical Communications Internship Available

Product management software company iManage has a technical communications internship available this summer. The internship is paid with the possibility of a full-time role in the future.

See below for more information on the internship. If you are interested in applying, contact the Internship Coordinator at ddunham2@depaul.edu

Position title: Technical Communications Intern

Position description: As a Technical Communications Intern on the iManage Support team, you will collaborate with subject matter experts across multiple departments and teams to build a library of learning resources for internal and external audiences. Your position responsibilities include:

  • Working with subject matter experts to write and edit technical support documentation including implementation guides, best practice guides, and technical reference articles for internal and external audiences.
  • Assisting with web and graphic design for customer-facing support site.
  • Editing video and audio media for tutorial videos and podcasts.
  • Transcribing audio recordings and publishing the text on the customer support site.
  • Coordinating internal knowledge share sessions with support and other departments.
  • Identifying team learning opportunities and working with subject matter experts to develop training materials.

Position requirements:

  • Pursuing a Bachelor’s degree in Technical Communication or a comparable field of study.
  • Strong technical writing and editing skills; please provide writing samples.
  • Experience with HTML and CSS; please provide sample web design work.
  • Experience with Microsoft Office, especially Microsoft Word.
  • Outstanding communication skills with enthusiasm to work in a team-oriented environment.
  • Working knowledge of the following applications is a plus:
    • Adobe InDesign
    • Adobe Illustrator
    • Adobe Photoshop
    • Adobe Dreamweaver
  • Experience with audio and video file editing is a plus.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s